Classification HS2

Permanent Part Time: 24 hours per week

About us

At Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to providing person-centred high-quality healthcare to the Southern Grampians community. We encourage and celebrate diversity, inclusion and accessibility for our staff and visitors to our services and we are dedicated to living our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Please take our virtual tour to see our great working environment Home (youtour.com.au) 

The Greater Hamilton region is rich with lifestyle opportunities and facilities. Working for WDHS will enable you to pursue your profession, build your career and enjoy a great work/life balance. With the Grampians National Park and stunning beaches on your doorstep in Warrnambool, Port Fairy and Portland and wineries dotted in-between, a better lifestyle is waiting for you! 

Learn more - Visit Hamilton

About the role

The Accounts Receivable Clerk - Patient Billing's main duties will include processing of patient invoices including sourcing clinical details,

liaising with health funds, patients and other stakeholders regarding invoices and debt recovery, registration of clinicians to enable revenue

generation, completion of month and year end processes and provision of relief for Switchboard/Reception as required. 

Duties of this position include, but are not limited to:

• Accurately invoice all patient transactions and other transactions in a timely manner
• Process invoices for self-insured patients and allocate prepaid receipts as appropriate
• Coordinate and process any applicable refunds for self-insured patients 
• Manage and submit claims to Private Health Funds on behalf of patients, including clinical notes as required
• Register salaried doctors, providing private patient services with Medicare to facilitate fee sharing arrangements
• Reconcile outstanding debtor accounts as and when required and initiate collection actions on outstanding transactions including all Health Fund co-payments
• Ensure that contractual billings are kept current with the terms and conditions within the contract
• Maintain the register of actual billings
• Timely and accurately process all DVA, Workcover and TAC claims 
• Continuously monitor and improve billing and claims processes, including the implementation of electronic claims
• At month end, ensure all billings are processed by close of business on the 4th working day of the next month
• Provide switchboard relief during normal working hours as directed by the Manager of Finance and Budget

The successful applicant will have excellent communication skills, able to work autonomously as well as part of a team, proficient in Microsoft

excel and strong attention to details. Previous experience is desirable.

For more information see the Accounts Receivable Clerk - Patient Billing  Position Description

Applications Closing Date: Friday 9 May 2025

Proposed Interview Date:   Friday 16 May 2025

The successful candidate must have or obtain a National Criminal Police Check. Depending on the role, a Working with Children Check Clearance, Disability Worker Exclusion Scheme check, and/or NDIS Worker Screening Check may also be required. All employees must comply with WDHS vaccination requirements. 

Western District Health Service is an Equal Opportunity Employer that has a commitment to cultural safety, inclusion and empowerment of Indigenous, Torres Strait Islander, their families and communities and encourages them to apply. This organisation promotes the safety and wellbeing of children from culturally, linguistically diverse and aboriginal backgrounds and those with a disability.