Aged Care Services - Administration Officer

Permanent Full Time (76 hours a fortnight) or Part Time (65 hours a fortnight)

Hourly rate: $29.57 plus 11% Superannuation and salary packaging

At Western District Health Service (WDHS) we pride ourselves on our strong teamwork and our shared commitment to providing person-centred high-quality healthcare to the Southern Grampians community.

Please take our virtual tour to see our great working environment Home (youtour.com.au) 

The Greater Hamilton region is rich with lifestyle opportunities and facilities. Working for WDHS will enable you to pursue your profession, build your career and enjoy a great work/life balance. To find our more information about the Greater Hamilton region you can visit https://wdhs.net/v2/home/careers/community-information/

You will be working alongside experienced, passionate leadership peers who are true to our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy

About the Role

This role is to support the Community Services Department and Aged Care Services department in providing high level administration support to ensure that both teams are operating efficiently.

We are seeking an individual who is a positive team player, possesses strong initiative, and excels in organisational skills, time management and attention to detail.

Responsibilities and Duties:

• Customer service excellence 
• Reconcile and manage invoicing processes including follow up of outstanding invoices where appropriate for Home Care Packages
• Maintain and update the Service Provider register
• Ensure all documentation is accurate and completed in a professional and timely manner
• Support the Community Services Rostering Coordinator 
• Provide administrative support to the Community Services Team Leader and Care Coordination team leader
• Filing(including electronic filing)
• Other duties as requested

You will bring:

• Qualification/s in administration preferred but not essential
• A positive attitude with excellent verbal and written communication skills
• Strong organisational skills with a demonstrated ability to prioritise work
• Outstanding accuracy, attention to detail and problem solving skills
• Ability to work in a complex work environment where sensitive information is treated with upmost confidentiality
• The ability to build strong working relationships
• A high level of proficiency in Microsoft Office packages

 We can offer:

• Flexible working arrangements
• External professional development funding support after 12 months
• Internal training and development opportunities to support professional and personal growth
• Enterprise Bargaining Agreement based remuneration
• Salary packaging including capped expenses ($9,010), meals and entertainment card ($2,650), novated vehicle leasing
• Free on-site car parking
• Green Bean Café
• Social Club and discounted leisure memberships
• Gym membership at Corporate rates
• A culture which supports staff health and wellbeing

For more details take a look at our Position Description.

Closing Date: Saturday 4 May 2024

Proposed Interview Date: Week commencing Monday 6 May 2024

The successful applicant will hold, or be able to obtain, a current National Criminal Police Check. Dependant on your position you may be required to obtain a Working with Children Check Clearance, Disability Worker Exclusion Scheme check and / or NDIS Worker Screening Check. All successful applicants are to comply with WDHS immunisation and vaccination requirements, including COVID and Booster.

At WDHS we are proud to be smoke free.

Western District Health Service is an Equal Opportunity Employer that has a commitment to cultural safety, inclusion and empowerment of Indigenous, Torres Strait Islander, their families and communities and encourages them to apply. This organisation promotes the safety and wellbeing of children from culturally, linguistically diverse and aboriginal backgrounds and those with a disability.